FAQ – Frequently Asked Questions

What are the delivery times?

Our orders are carefully prepared within 2 to 5 business days. Delivery times then vary depending on the destination country.

Do you deliver outside Belgium?

Yes, ZOLA delivers to several European countries. Shipping costs are calculated at the time of order. Delivery is free for purchases over €100.

How do I choose my size?

A size guide is available on each product page to help you select the right size.

Can I return an item?

Yes, you have 14 days after receiving your order to submit a return request.

When will I be refunded?

The refund is processed after the returned item has been received and verified.

How can I contact ZOLA?

You can write to us at:

+32465.79.97.05